Privacy Policy

This Privacy Policy describes how Crudis, operated by AODA LIMITED (“we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you visit or make a purchase from https://www.crudis.com/ (the “Site”), where we sell children's hats and clothing accessories.

By using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

Personal Information

  • Name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment details (processed securely by third-party payment providers)

Order Information

  • Products purchased, including sizes and styles selected
  • Order history
  • Shipping and delivery details

Device Information

  • IP address
  • Browser type and version
  • Time zone
  • Cookies and usage data

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about orders, returns, or customer support inquiries
  • Provide shipping and delivery services within the United States and Canada
  • Process payments securely
  • Send promotional emails about new products and offers, only where you have agreed to receive them
  • Improve our website, products, and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory requirements

Marketing Communications

If you subscribe to our emails, you may unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us at help@crudis.com. We will still send you important messages related to your orders.

Payment Information

We accept payments through trusted third-party payment processors. We do not store or have direct access to your full payment card details.

Accepted payment methods include:

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • Union Pay
  • Visa

All payment transactions are encrypted and handled according to industry security standards.

Sharing Your Information

We may share your information only with trusted third parties, including:

  • Payment processors
  • Shipping and logistics providers
  • Website, e-commerce platform, and hosting service providers
  • Email service providers (for order updates and, where you have agreed, marketing emails)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

International Data Transfers

Crudis is operated by AODA LIMITED, a company based in Hong Kong SAR, China. Your information may be processed and stored in Hong Kong, the United States, Canada, or other countries where our service providers operate. We take reasonable steps to ensure your information remains protected in accordance with this Privacy Policy wherever it is processed.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Enable essential website functionality, such as your shopping cart
  • Analyze site performance and usage
  • Improve user experience

You may disable cookies through your browser settings, but some features of the Site may not function properly.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal, tax, and accounting obligations

When no longer required, your data is securely deleted or anonymized.

Your Rights

Depending on where you live, including the United States, Canada, or Hong Kong, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent or opt out of certain data uses, such as marketing

To exercise your rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and as required by applicable law.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or storage is completely secure.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Children’s Privacy

Although we sell products designed for children, our Site is intended for use by parents, guardians, and other adults. Purchases must be made by adults. We do not knowingly collect personal information from children under the age of 13 (or the minimum age required by the laws of your country). If you believe a child has provided us with personal information, please contact us at help@crudis.com and we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with immediate effect.

Contact Information

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Crudis (operated by AODA LIMITED)
Address: Room 5106, Block A, 5/F, Efficiency House, 35 Tai Yau Street, San Po Kong, Kowloon, Hong Kong SAR, China
Phone: +1 (801) 359-1189
Email: help@crudis.com
Business Days: Monday – Sunday
Business Hours: Mon-Sat: 07:00 AM – 06:00 PM
Sun: 08:00 AM – 03:00 PM